Cursor support

Expert Cursor AI support, on a call in 60 minutes

Tab completions not triggering, .cursorrules not applying, codebase indexing broken — a dedicated Cursor expert joins your screen via live video call and resolves it with you.

Common Cursor blockers we resolve

  • Tab completions not working or giving irrelevant suggestions
  • .cursorrules not being picked up by the model
  • Codebase indexing failing or returning wrong context
  • Chat mode ignoring your project structure
  • Privacy mode and API key configuration issues
  • Cursor crashing or freezing mid-session

How it works

01

Submit your request

Log in, tap "Get Support Now", select Cursor, and describe your blocker in one sentence.

02

Expert responds in 60 min

You receive a Google Meet link directly by email. No queue, no wait screen, no automated reply.

03

Live 1-to-1 call

Join the call, share your screen, and resolve your Cursor blocker in real time with a dedicated expert.

Within 60 minutes

Typical response time on weekdays and weekends

Private & personal

Every session is 1-to-1. Your code stays with you.

No ticket queues

A real human expert — not an AI chatbot or a form.

Frequently asked questions

What Cursor issues can your expert help with?

Anything — completions, chat, .cursorrules, model settings, codebase context, Cursor Pro setup, API key configuration, and general workflow.

Do I need Cursor Pro to use Suportra?

No. We support all Cursor plans — free, Pro, and Business.

Can the expert see my screen during the call?

Yes. The session is a live Google Meet call. You can share your screen and the expert guides you in real time.

How quickly will the expert be available?

Typically within 60 minutes of submitting your request during standard availability hours (06:00–24:00 CET).

Ready to resolve your Cursor blocker?

No subscription. Credit-based pricing — pay only for what you use.