SuportraSUPORTRA
Premium on-demand AI tool support

Expert AI tool support,
on a call in 60 minutes.

Get unstuck fast with a dedicated expert on a live 1-to-1 video call. No ticketing, no queues — just Cursor, Lovable, v0, Bolt, and more, solved.

Avg. response

< 60 min

Session type

Live 1-to-1

Availability

7 days a week

Expert support for the tools you use

CursorLovablev0 by VercelBoltGitHub CopilotClaudeChatGPTWindsurfCursorLovablev0 by VercelBoltGitHub CopilotClaudeChatGPTWindsurf

Simple by design

From blocked to unblocked in three steps

01

Request support

Log in and tap "Get Support Now". Select the AI tool you need help with and describe your blocker in one sentence. No forms, no categories.

02

Expert connects

Your request reaches our expert instantly. You receive a Google Meet link by email — no queue, no wait screen, no status page.

03

Blocker resolved

A live 1-to-1 video session with a dedicated AI tool expert. Your session is logged and credits are deducted automatically.

No ticket queues. No automated responses. No shared support threads. Every session is private and personal.

Always available

Support when your team isn't

Internal dev teams are unavailable evenings, weekends, and European public holidays. Suportra is there when it matters most.

Weekdays

Mon – Fri

Standard
Hours06:00 – 24:00 CET
Rate40 EUR / hr
Credits1.0 credit / hr

Weekends

Sat – Sun

Premium
Hours06:00 – 24:00 CET
Rate60 EUR / hr
Credits1.5 credits / hr

Night Window

Any day

Advance notice
Hours00:00 – 06:00 CET
RateApplicable rate
CreditsPrior notice required

Request before 22:00 CET the previous evening.

FAQ

Common questions

Ready when you are

Stop losing hours to blockers.

One tap. An expert on a call. Get unstuck and back to building — typically within 60 minutes of your request.